This article covers multiple codes other than Error Code 20222
- Errors 20211-20214 / 20221-20224 / 20231-20234
The following SC error codes will correlate to a certain ink cartridge and channel:
The error codes match the following ink cartridge colors:
- 20211, 20221 or 20231: Cyan
- 20212, 20222 or 20232: Black
- 20213, 20223 or 20233: Yellow
- 20214, 20224 or 20234: Magenta
To resolve this error, follow the steps below:
- First, remove the ink cartridge that correlates with the error code that you are receiving from your printer and power your printer off.
- Once removed, gently shake the correlating ink cartridge. If the cartridge feels empty, it may be time for a new cartridge.
- Now, power the printer back on. Once the printer is back on, reinsert your ink cartridge.
- Finally, at the back of the printhead there is a long, white switch.
- This is located at the right side of the printer when you open the top cover.
- You want to press this switch twice to click it out of place and then back into place.