Below are some helpful links to walk you through the install and printing of your SG500 or SG1000 printer. If you would like we are also happy to schedule a time to do the install remotely with you and go over the basics of printing and getting started with sublimation.
If you already
1. Create an account on sawgrassink.com website if you do not already have one
2. Download the Sawgrass Print Manager (SPM)
https://www.sawgrassink.com/software
There is a helpful video on this link as well that will walk you through the install process.
We do recommend restarting your computer before printing to ensure the full install is complete.
If you prefer to use an install guide that can also be found on the same page under the "Resources & Downloads" Section.
If you run into any issues along the way please feel free to reach out.