Thank you for your printer purchase! Johnson Plastics Plus is excited to help you get started and running with your new sublimation printer. In order to make the install process as smooth and efficient as possible, please review this pre-install checklist PRIOR TO your scheduled install date and time.

Install Guide:

Install Video:


This guide will help you understand the items to have prepared before your installation as well as preview what the training will consist of.

If you have any questions, please reach out to the Advanced Support Team by calling 800-869-7800 or email at


Items needed before installation/training

  •  Epson Edge Print serial number. This is located inside the DVD case. Do not lose or throw away DVD case! If serial number is lost, Epson will NOT issue another number. 
  • 2 outlets are required (1 for printer and 1 for take up reel)
  • Internet connection
  • USB or Ethernet Cord 

System Requirements

  • Windows 11, 10 (64-bit)
  • 50 GB HDD
  • 8GB RAM
  • 1280x1024 display resolution and internet connection
  • CD/DVD is provided but CD or DVD drive is not required


Temperature recommend for operating

  • 59-95°F (15- 35°C)

Humidity recommend for operating

  • 20 – 80% (no condensation)

Power Requirements:

  • Supply Voltage: 100-240 V AC
  • Rated Frequency: 50 – 60Hz
  • Printer requires 2 outlets
  • Power Consumption
    • Operating: Approx. 80W or less
    • Standby: 36W
    • Sleep: Less than 20W
    • Power Off: Less than 0.3W

Connection types: 

  • Ethernet Cable
  • USB Cable


 IMPORTANT: It is preferred to have completed prior to the Installation:

  • Setting up the printer
  • Connecting the printer to the stand
  • Filling inks and initial ink charge

This process can take up to 2+ hours to complete.


  Before your Install

  • Connection type, be sure to have the following ready:
    • USB cable (A-B cable)- 6’ length recommended
      • Do not plug this cable into the printer and computer until instructed to do so during printer installation.
    • CAT-6 Ethernet cable- minimum 6’ length recommended
  • Printer is out of the box and all packing material is removed.
  • The printer stand is assembled and printer is attached to the stand. 
    • Follow the install guide sent with the printer shipping information.
  • The printer is turned on and the start menu is set up- Date, Time, Language, etc.
  • The inks are loaded and the initial ink charge is complete.
  • Install the printer paper roll.


Tasks and Info to be covered during the Install

  • Setup of the Printer and Print Drivers.
    1. Download the Communication Driver
    2. Download Edge Print Main installer
    3. Down load Edge Print installer
    4. Load the Epson Edge Print software
  • Connecting the printer to the computer (Wired Connection):
    1. Have desired connection method cable ready, do not connect to the computer until asked to by the Technician.
  • Sending jobs to and printing from Epson Edge Print Software.
  • Basic printer maintenance.